What Our Clients Say About Us

Read how we made a positive impact to our clients’ lives.

Glenn Simester
Glenn Simester
Owner, Jims Mowing Somerville North
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I started my business about 3 1/2 years ago, and found that the running of a new business, both in the field and the administration and bookkeeping was quite a juggle. Ensuring that I had enough money for things like insurances, loans, vehicle and trailer registrations, business expenses such as fuel and materials – I always found it to be a week to week and month to month struggle. Finding my feet and trying to get up and running as quick and as effortless as possible was quite the dilemma. The hands on was fine, but the bookwork side needed some love. I decided to employ the services of Vanessa and her accounting team to help me with the back of house side of things. And I haven’t looked back.
Mathew Phelps
Mathew Phelps
Aspire Technologies
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We initially met Profit First when we began doing their IT work in 2019. After watching their processes, how much they can streamline your finance management, the whole finance side of your business, essentially, we decided to take them on board. Being time poor, we found that outsourcing that element of our business, our payroll, tax, GST, everything, gave us more time to focus on our business, and our customers, they took the weight off our shoulders of handling that come tax time in a year we knew it was all sorted. When you need their help, you know that they're on call ready to give you hand when you need it.
Haami Williams
Haami Williams
Owner, Wirecon Group
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In the beginning, our practice of cash allocation was certainly not perfect and I did have a constant reminder from my wife that she had been telling me to use this process for years. The amazing part is the feeling of achievement and satisfaction when you put profit first, watching a pool of money grow on a weekly basis. Unfortunately, I made the mistake of telling my wife that profit allocation was ours as a reward for our willingness to take the risk of building a business.This backfired when I told her our advisers told us it was going Read More
to be utilised for debt reduction and other things before personal reward, may I suggest under-promise and over-deliver. We have always been sound financially but now we see a great opportunity to take giant leaps forward, both in the business and personally. My wife is finally getting her dream, other than myself of course, of putting our profit hold/personal reward toward renovating our home
Kristian Serainidis
Kristian Serainidis
Founder, Project KICK IT
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Meeting Vanessa and having her introduce this simple approach has made money fun again! I am a complete rookie in this area, so it has been very empowering knowing I can genuinely and accurately understand the financials of the business after a quick look into our accounts. Most importantly – it’s allowed us to focus on the magic of our business without worrying about money. Thank you so so much, Vanessa! You and the Profit First Method have single-handedly kept us in business. We appreciate you and truly can’t thank you enough
Daniel Cravo
Daniel Cravo
Owner, Driven By Dan
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On a serious note, I had no idea how the tax system worked here and setting up a small business I found challenging. From the very start, Vanessa and PFA were easygoing and professional and got me starting off on the right track. Being from a small island in the UK, our tax system is very different so I had a lot of questions and all were answered in a clear manner and in a way I understood. I can pick up the phone or drop a message and I know Vanessa and the team will be there for me when required. As a airport transfer Read More
business COVID hit me hard and my birthday (21/03/20) weekend away camping on was mostly spent answering calls from clients canceling bookings. In all I had 60 bookings for the rest of March and throughout April cancel. After that disappointing weekend my thoughts went to how am I going to cover my outgoings when I have just lost all my income. Vanessa worked very hard and we had some late night calls to try and claim job keeper and although I am up to date with all my tax and gst requirements job keeper/seeker was not available to me as I have not gained my permanent residency status yet. Vanessa straight away offered to help me and my business survive by allowing me to hibernate the business and allow me some relief on accounts. Things have turned around a bit with some help from many people including Vanessa and profit first I have diversified my business and am now delivering bespoke cheese & wine packages for 14 days of cheese and also picked Corporate courier work after their couriers let them down. I am now the preferred delivery partner of both a large local business and 14 Days of Cheese. As a result of my partnership with 14 Days of Cheese I thought it only right to supply Vanessa with a beautiful Homestay Rose pack with wine and 7 carefully paired cheeses for her to sample and enjoy with her family as a small gesture of thanks for helping and supporting me through the tough times. Vanessa and PFA have gone above and beyond in my eyes and I’ll be forever grateful.

Internal Reviews

Unknown
Unknown
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Hey Vanessa. Very happy with Adam and he is quite lovely! Thank you for a great and always an easy experience.  
Unknown
Unknown
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Very professional and well structured.
Unknown
Unknown
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learnt some new stuff which is actually making the profit plan awesome
Unknown
Unknown
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Great response times and really friendly staff! Only thing I would recommend is putting somewhere on the forms to include health care cards as this was missed and not sure why but original quote included 1 investment property as a cost to the return however I don’t have an investment property yet. Other than that though it’s been great! Thank you
Unknown
Unknown
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"Very fast and professional service, impressive. "
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Unknown
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"Excellent service the staff are very formative with whatever I wasn’t sure with, and made me feel comfortable discussing anything."
Unknown
Unknown
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"Awesome, Vanessa was a great help."
Unknown
Unknown
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"10/10 as always, great communication and great friendly staff"
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