Business Hours: Mondays-Thursdays 09:30 am – 05:00 pm 

Our Client Testimonials

Over the past years, we’ve become a leader in profitability consulting because we deliver outstanding results to our clients. Review our client testimonials to learn more of what others have to say about us.

Glenn Simester
Glenn Simester
Owner, Jims Mowing Somerville North
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I started my business about 3 1/2 years ago, and found that the running of a new business, both in the field and the administration and bookkeeping was quite a juggle. Ensuring that I had enough money for things like insurances, loans, vehicle and trailer registrations, business expenses such as fuel and materials – I always found it to be a week to week and month to month struggle. Finding my feet and trying to get up and running as quick and as effortless as possible was quite the dilemma. The hands on was fine, but the bookwork side needed some love. I decided to employ the services of Vanessa and her accounting team to help me with the back of house side of things. And I haven’t looked back.
Mathew Phelps
Mathew Phelps
Aspire Technologies
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We initially met Profit First when we began doing their IT work in 2019. After watching their processes, how much they can streamline your finance management, the whole finance side of your business, essentially, we decided to take them on board. Being time poor, we found that outsourcing that element of our business, our payroll, tax, GST, everything, gave us more time to focus on our business, and our customers, they took the weight off our shoulders of handling that come tax time in a year we knew it was all sorted. When you need their help, you know that they're on call ready to give you hand when you need it.
Haami Williams
Haami Williams
Owner, Wirecon Group
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In the beginning, our practice of cash allocation was certainly not perfect and I did have a constant reminder from my wife that she had been telling me to use this process for years. The amazing part is the feeling of achievement and satisfaction when you put profit first, watching a pool of money grow on a weekly basis. Unfortunately, I made the mistake of telling my wife that profit allocation was ours as a reward for our willingness to take the risk of building a business.This backfired when I told her our advisers told us it was going Read More
to be utilised for debt reduction and other things before personal reward, may I suggest under-promise and over-deliver. We have always been sound financially but now we see a great opportunity to take giant leaps forward, both in the business and personally. My wife is finally getting her dream, other than myself of course, of putting our profit hold/personal reward toward renovating our home
Kristian Serainidis
Kristian Serainidis
Founder, Project KICK IT
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Meeting Vanessa and having her introduce this simple approach has made money fun again! I am a complete rookie in this area, so it has been very empowering knowing I can genuinely and accurately understand the financials of the business after a quick look into our accounts. Most importantly – it’s allowed us to focus on the magic of our business without worrying about money. Thank you so so much, Vanessa! You and the Profit First Method have single-handedly kept us in business. We appreciate you and truly can’t thank you enough
Daniel Cravo
Daniel Cravo
Owner, Driven By Dan
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On a serious note, I had no idea how the tax system worked here and setting up a small business I found challenging. From the very start, Vanessa and PFA were easygoing and professional and got me starting off on the right track. Being from a small island in the UK, our tax system is very different so I had a lot of questions and all were answered in a clear manner and in a way I understood. I can pick up the phone or drop a message and I know Vanessa and the team will be there for me when required. As a airport transfer Read More
business COVID hit me hard and my birthday (21/03/20) weekend away camping on was mostly spent answering calls from clients canceling bookings. In all I had 60 bookings for the rest of March and throughout April cancel. After that disappointing weekend my thoughts went to how am I going to cover my outgoings when I have just lost all my income. Vanessa worked very hard and we had some late night calls to try and claim job keeper and although I am up to date with all my tax and gst requirements job keeper/seeker was not available to me as I have not gained my permanent residency status yet. Vanessa straight away offered to help me and my business survive by allowing me to hibernate the business and allow me some relief on accounts. Things have turned around a bit with some help from many people including Vanessa and profit first I have diversified my business and am now delivering bespoke cheese & wine packages for 14 days of cheese and also picked Corporate courier work after their couriers let them down. I am now the preferred delivery partner of both a large local business and 14 Days of Cheese. As a result of my partnership with 14 Days of Cheese I thought it only right to supply Vanessa with a beautiful Homestay Rose pack with wine and 7 carefully paired cheeses for her to sample and enjoy with her family as a small gesture of thanks for helping and supporting me through the tough times. Vanessa and PFA have gone above and beyond in my eyes and I’ll be forever grateful.
Stephen Boroda
Stephen Boroda
March 17, 2021.
Verified
I had my first appointment with my Profit First Accountant yesterday. She was very helpful, explaining how they work, what the ongoing cost would be and when it would make the most sense to start working with them, Meanwhile, she helped me to get all of my bank accounts set up (as recommended in the book). Great start! I look forward to working with Vanessa during the years ahead.
Tony Batty
Tony Batty
July 21, 2020.
Verified
Have been using this service for many years now, and will continue to do so.
Kristian Serainidis
Kristian Serainidis
April 18, 2020.
Verified
Where do I start! Amazing and innovative group who go above and beyond accounting. Best thing I did for my business. Thank you so much guys!
Liz Beer
Liz Beer
August 19, 2019.
Verified
Absolutely amazing team and customer service! I know nothing about taxes and struggle with all of this stuff but I usually try and attempt to lodge my tax return myself through MyGov. This year I wasn't able to because of some things that came up that I didn't understand so I went to an accountant for the first time ever to help me! OH MY GOD Profit First Accounting are so talented, incredible and have amazing customer service. I had some tax returns that were overdue and I also wanted to lodge this years tax return. I have a lot of anxiety and was nervous about lodging my late returns and thought I had a late fee but Edie worked through it all with me, calmed my nerves and assured me that it was all good! I struggled to understand how taxes and deductions work but Edie took the extra time to explain it all to me and was very kind, patient and helpful! Vanessa and Liza were also very helpful, gave me some extra tips and I had a lovely conversation with them! Vanessa even went above and beyond with her customer service by talking with me on the weekend to see what services I was after and how they could help! Overall, the team have such a warm and welcoming presence and are very skilled at what they do! I decided to go with Profit First Accounting because they had all 5 star reviews and these reviews really reflect this place! I will definitely be back every single year for my tax return and highly recommend them! Thank you again!
Robert Murray
Robert Murray
August 15, 2019.
Verified
Have always had a really nice time working with the awesome staff here please if you get a chance come see them they have really done such a good job
Jamie-Lee Harding
Jamie-Lee Harding
July 25, 2019.
Verified
Been seeing Edie for years for my tax, and highly recommend PFA, always a great outcome. So friendly and overall great service !!! Thank you ♡
Assrie Hendriawaty
Assrie Hendriawaty
July 22, 2019.
Verified
Awesome......hey come..come and come...you be happier and they are so friendly ..fun and make you comfortable..really really worthed...will come every year..don't waste your researching on other places.....happyyyyyyyyy.
Sarina Sok
Sarina Sok
July 18, 2019.
Verified
Highly recommend the Team they were so helpful I wouldn't go anywhere else.
Kem Abeysinghe
Kem Abeysinghe
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"I had an in-depth introduction to Profit First Accounting & I look forward to receiving more information as discussed with Vanessa Fiducia."
Paul Willis
Paul Willis
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"Vanessa was very helpful and informative that enabled me to help me make good financial decision"

"Successful meeting"
Jarrad Dickinson
Jarrad Dickinson
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Very informative. Looking forward to you taking over our bookingkeeping with the premium package.
Amber Harris
Amber Harris
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Absolutely amazing, so helpful.
Ashlea Franks
Ashlea Franks
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"Very engaging and friendly. Informative and will help explain everything you need for the best outcome of the business"
Unknown
Unknown
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Hey Vanessa. Very happy with Adam and he is quite lovely! Thank you for a great and always an easy experience.  
Adam Brown
Adam Brown
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Very professional and well structured.
Unknown
Unknown
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learnt some new stuff which is actually making the profit plan awesome
Unknown
Unknown
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Great response times and really friendly staff! Only thing I would recommend is putting somewhere on the forms to include health care cards as this was missed and not sure why but original quote included 1 investment property as a cost to the return however I don’t have an investment property yet. Other than that though it’s been great! Thank you
Unknown
Unknown
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"Very fast and professional service, impressive. "
Unknown
Unknown
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"Excellent service the staff are very formative with whatever I wasn’t sure with, and made me feel comfortable discussing anything."
Unknown
Unknown
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"Awesome, Vanessa was a great help."
Unknown
Unknown
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"10/10 as always, great communication and great friendly staff"
Peter Seward
Peter Seward
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Vanessa is very easy to talk to, friendly and understanding. All my current issues/questions were solved, now more comfortable and ready to start implementing and making improvements. Thank you very much.
Laurie Holt
Laurie Holt
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Thank you for your time today!
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